FAQ

How do I create an account?

1) Click on the My Account link in the top right corner of our website.

2) Enter your email address.

Next, simply follow the instructions to complete your account setup. Your information is NEVER sold to any other company and is kept completely private. Please see our Privacy Policy for more information.

What is the condition of the video games you sell?

Most of the video games we offer are pre-owned. However, we ensure they are in good working order before listing them for sale. Each item is inspected to guarantee an optimal gaming experience.

All items sold in store are original; no copies or reproductions are sold in store.

The prices displayed on the website reflect the current cosmetic condition of the item. If you are unsure about the condition of an item, photos can be provided upon request.

What guarantee does your store offer?

We offer no guarantee. Everything is tested.

How can I contact your customer service if I have a problem?

By Email: genneralloongamingstore@hotmail.com